Corporate Job Bank

Essential Customer Service Interview Questions to Ask Candidates

customer service interview questions

Despite the widespread demand, the position of a customer service rep can be difficult to screen for and fill. Above all, this person should have excellent interpersonal skills, patience, and a helping attitude. He or she should also have the ability to communicate effectively across spoken and written channels. How do you ensure that you … Read moreEssential Customer Service Interview Questions to Ask Candidates

How to Hire Customer Service Reps

How to Hire Customer Service Reps

When you’re on the hunt for a top-notch team of customer service reps to professionally and expertly assist your customers, it can seem like a challenging task. Customer service representatives should have high interpersonal communication skills since they are essentially responsible for bridging the company with the customer. Despite the sheer number of people employed … Read moreHow to Hire Customer Service Reps