Office managers must be self-driven, detail-oriented, and skilled in juggling several tasks. Oftentimes you’ll only need to hire a single office manager, which means that responsibilities and qualifications may change from one office manager to the next. The questions you ask in an interview will also change over time. Both hiring managers and office manager … Read more
Despite the widespread demand, the position of a customer service rep can be difficult to screen for and fill. Above all, this person should have excellent interpersonal skills, patience, and a helping attitude. He or she should also have the ability to communicate effectively across spoken and written channels. How do you ensure that you … Read more
When you’re on the hunt for a top-notch team of customer service reps to professionally and expertly assist your customers, it can seem like a challenging task. Customer service representatives should have high interpersonal communication skills since they are essentially responsible for bridging the company with the customer. Despite the sheer number of people employed … Read more
