Though there is a wide variety of administration jobs available, admin workers typically provide support for a company. They might work in office management, speaking with clients, answering phones, doing clerical work, or working in other tasks. However, administration jobs require particular skills and experience. We’ve compiled a comprehensive list of what administrative experience you need to look for when hiring an admin worker.
What is Administrative Experience and What Should You Know Before Hiring?
As with most positions, administrative employees should have at least a two-year degree. Employers do not always require candidates to have undergraduate degrees. However, if a candidate has a bachelor’s degree in law or business, it will make him or her stand out. Some companies do not require certain administrative employees to have any degree. More often than not, though, you will want your candidates to have some sort of educational training.
Similarly to education, employers might require candidates to have different amounts of experience. However, a general rule of thumb is for employees to have at least two years of experience working in an office setting. This experience indicates that a candidate is familiar with common administrative tools, for example. If a candidate has little to no experience in anything related to administration, he or she probably isn’t the best candidate to hire. You no doubt want capable employees working for your company. Experience usually provides the necessary skills they need to work for your company.
There are many administrative skills that are absolutely vital for any admin position. Here is a list of the most important skills you should look for in candidates. Keep in mind, however, that there are company-specific skills you will want to look for in addition to these:
Every administrative position requires organizational skills. Your future admin employee will no doubt have many tasks they need to juggle. They won’t do a very good job if they can’t stay organized. Not only that, they could be scheduling appointments and managing multiple calendars. Therefore, to find a well-organized administrative employee, look for candidates who are detail-oriented, skilled multi-taskers, good planners, able to manage their time well, and have experience in filing and inventory.
Written and verbal communication skills are a must for any admin position. These employees often interact with fellow staff and clients alike, both in-person and over the phone. That being said, verbal communication requires a person to be both communicative and a good listener. Additionally, administration employees often write memos, information from the company’s website, and send emails regularly. They should thus be able to write clearly and professionally.
There are multiple technology sources administrative workers must be familiar with in order to be successful in their jobs. That being said, you should find candidates who are proficient in Microsoft Office applications, such as Microsoft Word, PowerPoint, and Excel. Additionally, they might need to learn programs such as WordPress, scheduling programs, and company-specific computer software. Look for candidates who are familiar with these programs and who are skilled typists.
Skilled Problem Solver
Often, administrators are the ones fellow staff comes to with questions, concerns, and problems. Moreover, administrative personnel should be assertive, collaborative, good at critical thinking, skilled at decision making, and able to conduct office relations. Look for candidates who are able to resolve issues quickly while remaining calm under pressure.
Start Filling Your Administrative Positions Today!
Now that we’ve answered the question, what is administrative experience? it’s time to start filling in your admin positions. With so many things to look for in potential employees, it isn’t always easy finding the right match. As a top administrative staffing agency in Arizona, Corporate Job Bank helps companies like you get matched with quality employees. For more information, contact them today and start the journey of hiring your next admin position!